Privacy Policy

Last updated: October 31, 2025
 Company: The Tell Tale Art | a division of The Tell Tale Moon LLC | U.S.A.

 


1. Welcome to The Tell Tale Art 

At The Tell Tale Art, a division of The Tell Tale Moon LLC (“The Tell Tale Art,” “we,” “us,” or “our”), we believe privacy shouldn’t be mysterious. We value your trust and are committed to protecting your personal data with the same care and attention we give to every stitch and design.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website, make a purchase, sign up for our newsletter, or interact with us in any other way. It also explains your rights and how you can control your personal data.

By using our site at https://thetelltaleart.com (the “Site”) or interacting with our services (collectively, the “Services”), you agree to the practices described here. If you do not agree, please discontinue use of our Services.

 

 

2. Information We Collect

We collect only the information we need to provide you with great products and services, keep your account secure, and improve your experience.

a. Information You Provide Directly

You may provide us with personal information when you:

  • Make a purchase

  • Create an account

  • Subscribe to our newsletter

  • Contact us for support

  • Participate in contests, surveys, or promotions

This information may include:

  • Name

  • Email address

  • Billing and shipping addresses

  • Phone number

  • Account login details (such as a username and password)

  • Payment information (processed securely by third-party payment processors like Shopify or PayPal — we never store full payment details)

b. Information Automatically Collected

When you visit our Site, we automatically collect limited technical data to help us improve our services and protect against fraud. This may include:

  • IP address and location (approximate)

  • Browser type and version

  • Device type and operating system

  • Pages visited and time spent on the Site

  • Referral links (how you arrived at our Site)

c. Cookies and Similar Technologies

We use cookies and similar tools to remember your preferences, keep your shopping cart active, and understand how visitors use our Site. You can disable cookies in your browser settings, but doing so may limit some features.

 

 

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders

  • Provide customer support and respond to inquiries

  • Send you order updates, newsletters, and promotional offers (you can unsubscribe anytime)

  • Improve our Site, products, and user experience

  • Detect, prevent, and investigate fraud or unauthorized activities

  • Comply with legal obligations and enforce our terms

We will never sell your personal data to third parties.

 

 

4. When and How We Share Information

We share your information only when necessary and only with trusted partners who help us operate our business. These may include:

  • Payment processors (e.g., Shopify, PayPal) to securely process transactions

  • Shipping and fulfillment partners to deliver your orders

  • Email and marketing platforms to send newsletters and updates

  • Analytics and web tools to understand site performance and usage

All third-party partners are required by contract to protect your data and use it only for the purpose we specify.

We may also share your data:

  • If required by law, subpoena, or legal process

  • To protect our rights, property, or safety, or that of others

  • In connection with a merger, sale, or acquisition of our business

 

 

5. How We Store and Protect Your Information

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and limited access to personal data.

While no online system can be 100% secure, we work continuously to maintain and improve our safeguards.

 

 

6. How Long We Keep Your Information

We retain your information only as long as necessary to:

  • Fulfill the purposes described in this policy

  • Comply with legal and tax requirements

  • Resolve disputes and enforce agreements

When no longer needed, we securely delete or anonymize your data.

 

 

7. Your Rights and Choices

Depending on your location, you may have rights under data protection laws (like GDPR or CCPA), including:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Ask us to correct inaccurate or incomplete information.

  • Deletion: Request deletion of your data, subject to certain exceptions.

  • Restriction: Ask us to limit how we process your data.

  • Portability: Request a copy of your data in a structured format.

  • Opt-Out: Object to receiving marketing communications at any time.

To exercise these rights, contact us at info@thetelltaleart.com. We’ll respond within the timeframes required by law.

7a. SMS and Text Marketing

If you choose to receive text messages from us, we will collect your mobile phone number and any other information necessary to send you those messages. By subscribing, you consent to receive recurring automated marketing and informational text messages (e.g., updates, offers, order notifications) from The Tell Tale Moon LLC / The Tell Tale Art at the mobile number you provided. Consent to receive automated marketing text messages is not a condition of any purchase.

Message frequency varies. Standard message and data rates may apply.

You can opt out of receiving text messages at any time by replying STOP to any message we send, or by contacting us at info@thetelltaleart.com. After you send “STOP,” we may send one additional message to confirm that your opt-out request has been processed.

For help regarding our text program, reply HELP to any message or email us at info@thetelltaleart.com.

We may use an SMS service provider to transmit messages, and that provider will act as our processor. We do not sell, rent, or share your mobile number with unaffiliated third parties for their own marketing purposes.

We maintain appropriate administrative, technical, and physical safeguards to protect your information.

 

 

8. Email Marketing & Communication Preferences

We love to share new designs and updates — but only if you want them. You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link at the bottom of our messages or by contacting us directly.

Please note that we may still send important transactional emails (such as order confirmations or legal updates) even if you opt out of marketing communications.

 

 

9. Do-Not-Track & Cookies

We do not currently respond to “Do Not Track” signals because no industry standard exists. You can, however, manage cookie preferences in your browser settings and opt out of third-party analytics or advertising cookies as desired.

 

 

10. International Users

Our Site is operated from the United States. If you access it from outside the U.S., you agree to the transfer and processing of your data in the U.S., which may have different data protection laws from your home country.

 

 

11. Children’s Privacy

Our Services are not directed at children under 13. We do not knowingly collect personal data from children. If we learn that we have inadvertently collected such data, we will delete it promptly.

 

 

12. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal and regulatory reasons. Updates will be posted on this page with a revised “Last updated” date. Continued use of our Site after any changes constitutes acceptance of the updated policy.

 

 

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

The Tell Tale Art
A division of The Tell Tale Moon LLC
 Email: info@thetelltaleart.com